Returns & Exchanges
At Parts From Japan, we want you to be fully satisfied with your curated Japanese fashion pieces, which is why we offer a 30-day return window for items in original, unworn condition with all tags attached. Please note that certain limited-edition drops and intimate apparel are final sale to maintain the exclusivity and hygiene of our collection.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully place the items in their original Japanese packaging, ensuring all designer labels and security tags remain intact to qualify for a full refund.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.
Quality Inspection & Refund
Once our team inspects the returned garments for authenticity and condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing